Electri-Cable Assemblies (ECA) Policies
January 1, 2009
Guarantee
ECA stands behind the quality of all the products we manufacturer. If at any time you are not fully satisfied with your purchase please contact us. We will work with you to resolve the concern and if we cannot satisfy you we will provide you with a credit or refund. Custom product configurations are excluded.
Privacy Policy
ECA knows that you care how information about you is used and shared and we are committed to protecting your privacy. We do not rent or sell any of our customer’s information to third parties. All information is held in strict confidence. The following details our Privacy Policy. We reserve the right at any time to modify or update our policy. By visiting our web site, you are accepting the practices described in this Privacy Notice.
What Personal Information about Customers does ECA collect and How do we Use it?
- We receive and collect only the domain name and the information supplied to access the ecommerce section of our site. This includes any account information you provide such as name, user name, email address and phone number along with whatever billing and shipping addresses you provide. We also store your order history and wish list to make future shopping visit more convenient. We also collect general statistical information such as what pages are accessed during the visit, length of duration and information volunteered by the consumer such as survey information or information provided by you for our opt in email newsletter or mailing list.
- We have an opt in newsletter which allows us to notify you of new product information or changes to our site. We will not add you to the list unless you request these notifications. If at anytime you decide you do not wish to receive these communications you can contact us at customerservice@electri-cable.com and we will remove you from our list.
How Secure is the Information we collect?
We work to protect the security of your information in our shopping cart during transmission by using industry-standard Secure Sockets Layer (SSL) software, which encrypts information you input before it is sent to us.
What About Cookies?
Cookies are alphanumeric identifiers that we transfer to your computer's hard drive through your Web browser to enable our systems to recognize your browser type and store items in your Shopping Cart between visits. Most web browsers automatically accept cookies but you can usually turn your browser off to prevent that.
Updating Your Information and Contacting Us
We encourage our customers to provide us with the most current contact information. Below
are several options for correcting, updating or otherwise modifying information you have
previously given: